Question 1

What is managed Wi-Fi?

Accepted Answer

Managed Wi-Fi is a fully outsourced wireless networking service where we design, supply, install and then manage your wireless infrastructure on an ongoing basis. Rather than buying access points, configuring them yourself and troubleshooting coverage problems, we take complete responsibility for your wireless network under an SLA-backed contract — covering everything from the initial site survey to 24/7 monitoring and hardware replacement.

Question 2

What is included in a Wi-Fi survey for business?

Accepted Answer

A commercial Wi-Fi site survey evaluates your physical facility using spectrum analysers and RF mapping tools. It measures signal attenuation through walls, identifies existing co-channel interference, pinpoints rogue transmitters, and calculates exact access point locations and antenna angles required for seamless coverage and high-density capacity.

Question 3

How do you handle commercial Wi-Fi installation for complex or warehouse environments?

Accepted Answer

We handle the complete physical rollout: Cat6a and fibre structured cabling back to the comms room, managed PoE+ enterprise switching, directional or omnidirectional AP mounting, and post-installation validation heatmapping. For industrial warehouses, we account for reflective racking, automated machinery, and dynamic stock density to eliminate signal shadows.

Question 4

How is managed Wi-Fi different from buying our own access points?

Accepted Answer

When you buy your own access points you take on responsibility for RF design, configuration, firmware management, fault diagnosis and eventual hardware replacement — all of which requires specialist expertise. Managed Wi-Fi transfers that responsibility entirely to us. You receive guaranteed coverage, security and performance under a service contract, with a 4-hour on-site response for hardware faults. It also eliminates capital expenditure on hardware.

Question 5

What security standards does managed Wi-Fi support?

Accepted Answer

Our managed Wi-Fi deployments support WPA3-Enterprise as standard — the most current and robust wireless security standard, using 802.1X authentication against your existing identity provider (Active Directory, Azure AD, Okta). We also implement network segmentation to isolate guest traffic, IoT devices and corporate traffic onto separate VLANs, preventing lateral movement between network segments.

Question 6

Can you manage Wi-Fi across multiple sites?

Accepted Answer

Yes. Our cloud management platform provides a single pane of glass across all your sites — one portal showing every access point, its status, connected clients and performance metrics. Adding a new site follows the same process: we conduct a site survey, design the RF layout, ship and install the hardware and bring it under the same management platform and SLA as your existing sites.

Question 7

What happens if an access point fails?

Accepted Answer

Our cloud management platform immediately alerts our NOC when an access point goes offline. We will contact you to confirm whether the issue is connectivity-related or hardware failure. For hardware faults, our 4-hour on-site SLA means an engineer will attend your site with a replacement unit within 4 hours of the fault being confirmed during business hours, minimising coverage gaps.

Managed Wi-Fi & CommercialWireless Solutions UK

Cloud-Managed Enterprise Wi-Fi Systems

Commercial Wi-Fi Installation & Site Surveying

Predictive & On-Site RF Surveys

Commercial Wi-Fi Installation & Cabling

Enterprise Segmentation & Guest Portals

Seamless Roaming & High-Density Design

Proactive 24/7 Wireless NOC Management

Frequently asked questions

A complete managed connectivity stack

Leased Lines

Managed IT Services

SD-WAN

Firewall as a Service

Cloud Connectivity

Commercial Wireless Network Installation: Solving RF Interference & Client Density in UK Facilities

5 Benefits of Managed WiFi

Eliminate Wireless Dead Zones and Network Bottlenecks